Counselya Technology Private Limited (“Counselya,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal and business information when you visit our website, use our services, or contact us.

1. Information We Collect

We collect information directly from you when you interact with our website, request a systems audit, or communicate with us. This includes:

Identity Information: Full name, company name, and job title.
Contact Information: WhatsApp phone number and email address.
Business Metrics: Industry, headquarters city, and primary operational challenges.
Technical Data: IP address, browser type, and navigation logs collected via cookies or analytics (e.g., Microsoft Clarity, Google Analytics).

2. Zero-Backend Data Pipeline

In alignment with our technology philosophy, we employ a Zero-Backend Lead Capture system. When you submit a contact form on our website, your inputs are compiled client-side and securely redirected directly to our corporate WhatsApp number via encrypted URL parameters. We do not store your contact form submissions in a central, internet-accessible database, significantly reducing the risk of data leaks.

3. How We Use Your Information

We use the collected information for the following business purposes:

To conduct complimentary business technology audits.
To design custom software architectures and systems roadmaps.
To communicate with you via WhatsApp, email, or telephone.
To analyze website traffic and optimize our digital experiences.

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal or business information to third parties. We may disclose your information only to comply with legal requirements, enforce our site policies, or protect our rights and safety.

5. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your data during transmission. While no transmission over the internet is 100% secure, our zero-backend structure minimizes stored exposure vectors.

6. Cookies & Tracking Technologies

We use cookies and telemetry tools (such as Microsoft Clarity and Google Analytics) to understand user behavior and compile aggregate data about site traffic. You can choose to disable cookies through your browser settings.

7. Contact Us

If you have questions regarding this Privacy Policy or our data handling practices, please contact us:

Counselya Technology Private Limited
Email: info@counselya.com
Phone: +91 62043 56742
Headquarters: Darbhanga, Bihar, India